We are a Seattle-based management consulting company. We help people succeed by fostering an understanding of how to improve their business. We also include the tools to get the job done. We believe in a management method that helps us have greater joy in work and life and prepares the organization for the future.

This method calls for the organization to meet customer needs by improving processes, understanding the internal customer concept, involving each employee, and implementing organizational training. It also concentrates on cost, quality, and customer satisfaction.

The work begins with understanding your business as a system and developing a culture that improves quality through continuous improvement. Continuous improvement and learning organizations are mutually dependent.